PORT Health continues to strive to meet the needs of our patients through this difficult time. Even though COVID is still a threat, we are now giving our patients the option to have their appointments face to face with their provider. The option for remote appointments remains, however, if you prefer to be seen in the office, you are welcome to come in. Please note that you will be required to wear a face-covering that covers the mouth and nose, maintain social distancing and your temperature will be taken as you enter. Please call ahead of your appointment and let us know which option you choose. Emergency walk-in patients will also be seen face to face if so desired.
We participate with BCBS, Medcost, Medicare, Aetna, CIGNA, Tricare, Magellan, CHAMPVA, Humana, United Health Care, NCHC, Medicaid and self pay. It is your responsibility to verify that we are in network with your insurance. If you currently do not have insurance, we may be able to help you access funds to help support your treatment.
All patients must complete a Fee Agreement, bring proof of income, have a current copy of your insurance card and a photo ID. If you do not bring a copy of your insurance card, you will be charged full rate until you provide proof of coverage. You should call your insurance company before your first visit to find out benefits of your policy. It is important that you understand your insurance benefits. The phone number for your insurance should be on the back of your card.
Your co-pay amount is due at the time of service. If you have not met your deductible we will collect the amount due at the time of service.
We will file claims for those insurances in which we are contracted, as well as secondary insurance. Once we have received payment from your insurance company, you will receive a bill for any outstanding balance. You then will be responsible for that balance. Payment is expected within 15 days of the billing statement.
We accept cash, money orders, VISA and MasterCard.
Information needs to be correct and current. Please update us with address changes, phone number changes and changes to your insurance. Bring your insurance card on each visit.