In light of continued progress and improved COVID-19 metrics reported by the NCDHHS, we are now providing patients with the opportunity to be seen face to face. The option for virtual services remains; however, initial and annual assessments/evaluations must be provided in the clinic. Please note, face coverings are required for all in-clinic services and CDC guidelines must be adhered.
We participate with BCBS, Medcost, Medicare, Aetna, CIGNA, Tricare, Magellan, CHAMPVA, Humana, United Health Care, NCHC, Medicaid and self pay. It is your responsibility to verify that we are in network with your insurance. If you currently do not have insurance, we may be able to help you access funds to help support your treatment.
All patients must complete a Fee Agreement, bring proof of income, have a current copy of your insurance card and a photo ID. If you do not bring a copy of your insurance card, you will be charged full rate until you provide proof of coverage. You should call your insurance company before your first visit to find out benefits of your policy. It is important that you understand your insurance benefits. The phone number for your insurance should be on the back of your card.
Your co-pay amount is due at the time of service. If you have not met your deductible we will collect the amount due at the time of service.
We will file claims for those insurances in which we are contracted, as well as secondary insurance. Once we have received payment from your insurance company, you will receive a bill for any outstanding balance. You then will be responsible for that balance. Payment is expected within 15 days of the billing statement.
We accept cash, money orders, VISA and MasterCard.
Information needs to be correct and current. Please update us with address changes, phone number changes and changes to your insurance. Bring your insurance card on each visit.