PORT Health continues to strive to meet the needs of our patients through this difficult time. Even though COVID is still a threat, we are now giving our patients the option to have their appointments face to face with their provider. The option for remote appointments remains, however, if you prefer to be seen in the office, you are welcome to come in. Please note that you will be required to wear a face-covering that covers the mouth and nose, maintain social distancing and your temperature will be taken as you enter. Please call ahead of your appointment and let us know which option you choose. Emergency walk-in patients will also be seen face to face if so desired.
As part of our full continuum of services, PORT Health operates three Facility-Based Crisis units in eastern North Carolina. Our FBC units are staffed with qualified medical and clinical professionals to help individuals stabilize and recover in a safe and insulated environment. We have 25 facility-based crisis beds available for both scheduled and walk-in admissions. Prescribers, tele-medicine, and labs are located in each of our clinics so that prescribers and patients can work together effectively and efficiently.
PORT Health strives to deliver integrated treatment in an effective and seamless manner - from early crisis stabilization to acute symptom management, to counseling, to medication-assisted treatment (MAT). We use a patient-centered approach to create individualized treatment plans using our most up-to-date evidence-based practices. With our three pillars of professionalism, compassion, and outcomes, each patient will receive treatment geared towards stabilization and prevention of future crises - treatment tailored to address "the whole person".
The PORT Health Services Facility-Based Crisis Center provides mental health/substance use crisis services by qualified personnel for Eastern North Carolina‘s thirty-three county region 24 hours a day, 7 days a week. The program is partially funded by the NC Division of MH/DD/SAS as a Cross Area Service Program (CASP).
The Crisis Unit provides services for individuals withdrawing from alcohol and/or other drugs, those in need of mental health/psychiatric stability, or a combination of both. Patients needing this service may be referred by:
This service provides an alternative to hospitalization for adults who have a mental illness or substance abuse disorder. This is a 24-hour non-hospital medical facility that provides support and crisis services in a community setting. The length of stay is typically four-seven days, but will depend upon the identified crisis and what will clinically assist the patient in returning to pre-crisis status.
The program serves as an introduction to addiction education and the recovery process. The program is designed to address the following needs of the patients during their program stay:
While we provide clinical aid and evidence-based practices in our counseling, the importance of developing a plan for long-term recovery is emphasized. While receiving treatment, aftercare planning is a priority and information is provided to assist patients in the continuation of services following discharge from the Facility-Based Crisis Center.
A combination of treatment philosophies address the needs of the patient as they and their families seek treatment options, social supports, and prepare to reintegrate into their communities. The patients participate in a variety of therapeutic activities including but not limited to:
Upon the order of the attending physician, the Facility Based Crisis program shall accept for admission individuals in need of stabilization services as a result of the use or abuse of alcohol or drugs, a psychiatric crisis/mental illness, or a co-occurring illness. The following are general admission guidelines including eligibility and ineligibility:
The PHS Facility Based Crisis Programs are designed to assist individuals who may:
144 Community College Road, Suite C
Ahoskie, NC 27910
203 Government Circle
Greenville, NC 27834
1379 Cowell Farm Road
Washington, NC 27889